Understanding the Credit System on Edenreach

Created by Support Edenreach, Modified on Wed, 15 May at 7:14 PM by Support Edenreach

Edenreach utilizes a credit system to manage the usage of its various features, including lead export, email finding, and generating personalized AI messages. This system is designed to provide flexibility and scalability to users, ensuring they can tailor their use of the platform to their specific business needs. Here’s a detailed look at how the credit system works on Edenreach and how it can benefit your business.


Types of Credits on Edenreach


1. Lead Export Credits:

  • Usage: Each time you export a lead from LinkedIn Sales Navigator to Edenreach, one lead export credit is deducted from your account.
  • Purpose: This credit is used to transfer lead information from LinkedIn into your Edenreach account, where further operations such as cleaning, enriching, and scoring the leads can be performed.

2. Email Finder Credits:

  • Usage: Credits are deducted only when an email is successfully found and verified for a lead.
  • Purpose: The email finder tool searches for and validates professional email addresses, ensuring that you have accurate contact details for your outreach efforts.

3. AI Message Credits:

  • Usage: Each AI-generated outreach message costs one AI message credit.
  • Purpose: These credits allow you to generate personalized messages based on the AI templates you have created, enhancing your engagement strategy by ensuring relevance and personalization.



Acquiring Credits


Subscription Plans:

  • Users can subscribe to monthly plans that provide a set amount of credits each month. These plans come in various sizes to accommodate different levels of usage and can be upgraded or downgraded as needed.
  • Subscriptions offer a cost-effective way to maintain a steady supply of credits and ensure continuous operation without interruption.



Managing Your Credits


Monitoring Usage:

  • Edenreach provides a dashboard where you can view your current credit balances and track how credits are being used. This helps you manage your resources efficiently and plan your outreach activities accordingly.

Renewal and Top-Up:

  • Subscription credits renew automatically at the beginning of each billing cycle.
  • Users are notified when they are running low on credits to avoid any disruptions in their activities.

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